Service & Support

Terrax Pumps are customer focused company we are committed to provide high quality after sales service in an effective, efficient, transparent and fair manner. We have well managed service network through our distributors & dealers in remote areas that ensures customer to get fast & best services.

Complaints are viewed as valuable opportunities to strengthen customer relationships and we will respond to all complaints in a timely, confidential, consistent and forthright manner ensuring to treat our customers with respect and courtesy at all times.

At Terrax pumps complete customer satisfaction is our aim and we will ask for customer feedback both positive and negative along with alternate methods of providing feedback such as verbally over the phone or through emails. So, that our R&D; team continue to work to improve our Products & services as per market requirements.